Her Esthetician Policies

Deposits

Because our services are in high demand, we require a non-refundable deposit to guarantee your reservation for the following procedures:

  • Full sets: $50

  • New client fills: $50

  • Lash lifts:  $20

  • Multiple services totaling more than $100: $50

  • Parties of 3 or more: $50

The deposit amount will be deducted from your final cost.

 

The deposit MUST be made at time of booking or will automatically cancelled. 

 

By scheduling appointments that require deposits, you are agreeing to this policy.

Deposits are non-refundable and non-transferable.

Late Arrivals

Giving you—and all our clients—the best possible experience is important to us. Because arriving late for your appointment can inconvenience the next scheduled client, we are unable to offer extended treatment time for late arrivals.

 

This means that if you arrive 15 minutes late for a one-hour procedure, we can only offer you the remaining 45 minutes of the originally-scheduled time slot, at full price. We respect your time commitment, and we believe this is the best way to be fair to everyone.  

Covid-19 Policy & Form

Please complete the pre-screening form below prior to your appointment.

Cancelled & Rescheduled
Appointments

For your convenience, we provide appointment reminders by email and text for all clients 48 hours and 24 hours in advance. If you need to reschedule or cancel, please contact us as soon as possible.

Rebookings or cancellations made under 24 hours will result in the forfeit of your deposit.  An additional deposit will be required to reserve a new slot.

 

No-shows/missed appointments are responsible for payment in full.

Refunds

Unused products

Refunds can only be made within 7 days of purchase.

 

Services

Refunds are not possible for services rendered. However, our 5-day guarantee policy means we can make adjustments for you, free of charge, within 5 days of service.  

 

Gift card purchases

Unfortunately, we are unable to offer refunds on gift card purchases.

 

Pricing

Our pricing is subject to change at any time.

344 Slater Street

Between Kent and Slater​

(613) 680 - 0776

info@herbeautysalon.com

Mon - Sat: 9:30am - 7pm​​

Closed on Holidays

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